24/7 On Call Travel Assistance provides a variety of Medical and Travel Assistance programs and services for businesses and individuals.

We offer several programs designed to enhance the security and enjoyment of travelers everywhere around the globe. With 24/7 ON CALL TRAVEL ASSISTANCE, you can count on the highest level of professional care and expertise no matter where your travel takes you.

It Can Happen to You! Traveling can be one of the most exciting and fulfilling experiences of a lifetime. However when an emergency strikes, being away from home can quickly turn into a scary situation. See how 24/7 ON CALL TRAVEL ASSISTANCE can be there for you and your loved ones when you need it most.

* 24/7 ON CALL TRAVEL ASSISTANCE is a service provided by On Call International.

24/7 On Call Travel Assistance provides a variety of Medical and Travel Assistance programs and services for businesses and individuals.

We offer several programs designed to enhance the security and enjoyment of travelers everywhere around the globe. With 24/7 ON CALL TRAVEL ASSISTANCE, you can count on the highest level of professional care and expertise no matter where your travel takes you.

It Can Happen to You! Traveling can be one of the most exciting and fulfilling experiences of a lifetime. However when an emergency strikes, being away from home can quickly turn into a scary situation. See how 24/7 ON CALL TRAVEL ASSISTANCE can be there for you and your loved ones when you need it most.

* 24/7 ON CALL TRAVEL ASSISTANCE is a service provided by On Call International.

On Call Travel Assistance

When traveling away from home, the last thing you want to worry about is how you and your family will get help in an emergency. Every year, travelers around the world reach out to On Call International to provide them with the highest quality of Medical and Travel Assistance services. You and your family members can now travel confidently, knowing that a team of worldwide professionals is waiting to assist you in a moment of crisis.

With one phone call, On Call International can provide you with up-to-date worldwide medical information, including:

  • Coordination and payment for emergency medical transportation home
  • Referral to area hospitals
  • 24 hour access to US licensed Nurse counselors who can help when you're worried about symptoms, a minor injury or have general questions about health and well-being

24/7 Worldwide Medical Information & Assistance

  • Medical Monitoring
  • Medical Referrals
  • 24/7 U.S. Nurse Help Line
  • Medical/Dental/Pharmacy Referral
  • Hospital Deposit and Guarantees
  • Dispatch of Medication
  • Dispatch of Physician/Nurse
  • Emergency Medical Transportation*
  • Return of Minor Children*
  • Return of Deceased Remains*

Travel Assistance

  • Travel Assistance
  • 24/7 Emergency Travel Arrangements
  • Translation Assistance
  • Emergency Travel Funds Assistance
  • Worldwide Legal Assistance
  • Lost Travel Document Assistance
  • Replacement of Credit Card, Travelers Checks Assistance

*This is only an outline of services. Please read your Description of Services carefully for full details.

Resort Club Annual Travel Protection Plan

Prime Members
Upgrade Members
Villa Preferred Access (VPA)/Gold Members
Claim Forms

If you're not sure of your membership status, please contact the maintenance fees and loans department at 1-800-852-4755.


Prime Members

If you are Member who purchased the annual On Call Travel Protection Plan for $44.99, please view the full plan description of your program here.

Benefits and assistance services included in the plan:

Resort Club Benefits
(Applicable whenever you are at a Resort Club or Exchange)

  • Trip Delay, Up to $200/day; Max. $600 per plan
  • Emergency Accident/Sickness Medical Expense, Up to $5,000 per plan ($250 deductible)
  • Baggage/Personal Effects, Up to $1,000 per plan
  • Baggage Delay, Up to $100 per plan
  • Accidental Death & Dismemberment Common Carrier (Air Only), Up to $10,000 per plan
  • Emergency Roadside Assistance, Up to $100 per occurrence

Year Round Benefits
(Applicable Year Round whenever You are 100 miles or more from Your Permanent Primary Residence)

  • Evacuation/Repatriation up to $500,000 per event, per Member
  • Combined Single Limit of $2,500 for One Economy class Round-trip airline ticket and accommodations and meals not to exceed $150 per day, subject to a maximum of 5 days for a family member to join You when You are hospitalized
  • Return of Deceased Remains up to $10,000

All covered services are subject to a Combined Single Limit of $500,000 per event per Member.

This is only an outline of the plan's features. Please read your Plan Description carefully for full details. This Plan must be purchased and payment received by the sponsoring Resort Club prior to Your scheduled departure date for Your Trip. Should You have questions regarding the plan, please call On Call International at (866) 816-2087.


Upgrade Members

If you are Member who chose to upgrade your VPA/Gold Annual Travel Protection Plan for $15.00, please view the full plan description of your program here.

Benefits and assistance services included in the plan:

Resort Club Benefits
(Applicable whenever you are at a Resort Club or Exchange)

  • Trip Delay, Up to $200/day; Max. $600 per plan
  • Emergency Accident/Sickness Medical Expense, Up to $5,000 per plan ($250 deductible)
  • Baggage/Personal Effects, Up to $1,000 per plan
  • Baggage Delay, Up to $100 per plan
  • Accidental Death & Dismemberment Common Carrier (Air Only), Up to $10,000 per plan
  • Emergency Roadside Assistance, Up to $100 per occurrence

Year Round Benefits
(Applicable Year Round whenever You are 100 miles or more from Your Permanent Primary Residence)

  • Evacuation/Repatriation up to $500,000 per event, per Member
  • Combined Single Limit of $2,500 for One Economy class Round-trip airline ticket and accommodations and meals not to exceed $150 per day, subject to a maximum of 5 days for a family member to join You when You are hospitalized
  • Return of Deceased Remains up to $10,000

All covered services are subject to a Combined Single Limit of $500,000 per event per Member.

This is only an outline of the plan's features. Please read your Plan Description carefully for full details. This Plan must be purchased and payment received by the sponsoring Resort Club prior to Your scheduled departure date for Your Trip. Should You have questions regarding the plan, please call On Call International at (866) 816-2087.


Villa Preferred Access/Gold Members

If you received your plan free of charge when you paid your maintenance fees as a Villa Preferred Access/Gold member, please view the full plan description of your program here.

Benefits and assistance services included in the plan:

Resort Club Benefits
(Applicable whenever you are at a Resort Club or Exchange)

  • Evacuation/Repatriation up to $50,000 per event per Customer
  • Return of Minor Children up to $1,000 per event per Customer
  • Return of Deceased Remains up to $4,000 per event per Customer

All covered services are subject to a Combined Single Limit of $50,000 per event per Customer.

All arrangements must be approved and arranged by On Call International. This is not a reimbursement program.

This is only an outline of the plan's features. Please read your Plan Description carefully for full details. Should You have questions regarding the plan, please call On Call International at (866) 816-2087.

To learn more about how to upgrade your membership and receive the additional benefits applicable whenever you're traveling more than 100 miles from home, please contact the maintenance fees and loans department at 1-800-852-4755.


Claim Forms

For Claim Forms, please click on the appropriate link below:

Trip Delay
Baggage Delay/Loss
Medical

* Please note that claim forms only apply to Resort Club trips.

Global Response Center
11 Manor Parkway
Salem, New Hampshire 03079 USA
Toll Free: (866) 816-2087
Tel: (603) 328-1753
Fax: (603) 898-9172
If you are on your trip and have an emergency, please contact our 24/7
Global Response Center at (866) 816-2087 (toll free U.S. or Canada) or
(603) 328-1753 (anywhere in the world). You can also email us for
emergencies at mail@oncallinternational.com